Demand and Claim for Damages from AT&T
I received a letter from AT&T for Demand and Claim for Damages stating I cut a cable line while edging my grass.
I've had extremely shoddy work done by the AT&T Bury Cable service. After moving into our new home 2 years ago the fiber lines laid above ground for months and only after calling numerous times did they finally get buried. The job they did left lines exposed and buried less than an inch deep in places. As I was edging my grass a couple of months ago I accidentally cut a cable, but initially refused to pay anything to fix it as it should have been buried to AT&T standard depth and it wasn't my fault. Later I did pay half the stated $100 charge reluctantly. After months of the cable laying on top of the ground they came out to bury the cable, tore up my yard with gravel and dirt on top of my grass in multiple locations. When the AT&T representative came out to attach the new buried line to my house he indicated the bury service didn't connect the cable to the hub across the street so my yard would have to be dug up again and the cable run. Months went by until the cable was buried again and later attached to my house. Now, today I got a bill for damages of $381.44 to reimburse AT&T for damage to their property, really???