Damage to sewer line
For some time now we have been experiencing issues with our sewer line. I recently hired a plumber to do a video survey of the sewer line and he found tree roots in the pipe. In order to remove the roots the Drainage department excavated to expose the pipe and they found that the pipe was broken where a cable passed through it. This was obviously some ago because the roots were almost entirely blocking a 6” dia pipe.
This damage to the pipe, obviously caused by either AT&T or a cable contractor installing underground cables, has caused serious issues in our house. On three occasions we have experienced raw sewage in our house due to a blockage in the sewer pipe. I have costs of over $1000 for plumbers clearing blockages and investigating the cause of the problem.
In the first instance I would like to know how I can be reimbursed for these cost.