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majfab4's profile

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1 Message

Friday, June 30th, 2023 11:18 PM

Damage to personal property

Our neighborhood is getting AT&T fiber lines installed. Today one the AT&T trucks used my u-shaped driveway to turn around. On the way up the drive way the hitch of the truck sc(Edited per community guidelines)d the street and caused a huge gouge, also on the way down the otherside. They created a huge gouge down my drive way. My security cameras caught everything. I took pictures of the damage. It was so loud. There is no way the driver did not know what happened. I don't know whom to contact to report this. 

Community Support


225.7K Messages

5 months ago

We're here to assist with your property damage concern, @majfab4!


For damage to yards, plants, or bushes, please call the Buried Wire group at 

  • 800.924.9420, prompt 2.
  • Hours: 7:30 am - 6 pm ET (Monday - Friday).
  • If the claimant is not an AT&T customer, then call the Telco Repair Group at 866.410.7414.
  • Email:

If this isn't yard damage you can call us at 1-800-288-2020 and let any agent know that you’d like to open a new damage claim.


Don't hesitatae to reach back out if you ever need our assistance again. Thank you for visiting the AT&T Community Forums!


CalebP, AT&T Community Specialist 

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