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Laquet's profile

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1 Message

Sunday, June 4th, 2023 12:40 PM

Damage to my yard and drive way

How do I get AT&T to fix damage ? There was new construction down the street and AT&T construction and engineering damage 3 yards for new construction.
1. drive across my white driveway leak oil and red dirty .  Needs to be power washed 

2. Dug up grass and just layed pine straw . Grass needs to be replace. 

Accepted Solution

Official Solution

Community Support


232.9K Messages

1 year ago

We want to make things right, @Laquet


For assistance with getting your yard damage fixed, you'll want to file a property damage claim.


To file a claim for your driveway, you can call AT&T at 1-800-288-2020 and let any agent know that you’d like to open a new claim against AT&T. They will ask you a series of questions related to the incident and provide you a submitted claim number once the claim is submitted.


For the damage to your grass, you'll want to call our buried wire center:

  • 800.924.9420, prompt 2.
  • Hours: 7:30 am - 6 pm ET (Monday - Friday).
  • If the claimant is not an AT&T customer, then call the Telco Repair Group at 866.410.7414.
  • Email:  bwire@att.com.

If you need help with anything else, please let us know. Thank you for contacting AT&T Community Forums! 


Raiden, AT&T Community Specialist 

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