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Manofgod277's profile

New Member

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1 Message

Thu, Jun 16, 2022 3:28 PM

Cut Fiber Line

Hello I have a cut fiber line that contractors cut that was marked. Is there any way to escalate same day repair and not just schedules because this is affecting my work hours working from home. Could anyone help me with this thank you 

tonydi

ACE - Guru

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7.4K Messages

4 m مضت

So you've called the 800-288-2020 number and they scheduled a repair for some future date and you would like it to be sooner?

Unfortunately, this is primarily a customer-to-customer forum so obviously none of us can help you.  And the ATTHelp people who wander in and out of here really won't be able to expedite a repair either.

browndk26

ACE - Professor

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4.8K Messages

4 m مضت

You will just have to wait like the rest of have to. Three days from when my line to the home was damaged and repaired. 

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