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Erskinebob's profile

1 Message

Tuesday, November 21st, 2023 2:14 AM

Communication

Will I get a call/text when my install technician is on the way to my house?

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Official Solution

Former Employee

 • 

22K Messages

3 months ago

Yes, the earlier in the day your appointment the more likely tech will arrive during the 2 hour window. Average fiber install time is around 3 hours.

Could also use the Where's My Tech app to determine if job is pending or been dispatched on. 

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