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Tarnation77's profile

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1 Message

Sunday, December 25th, 2022 12:25 AM

Can’t connect

I came back to at&t. Got new modem yesterday, followed directions, lights are green, can’t connect to it. Has anyone else had this happen and how do I fix it?



3.7K Messages

3 months ago

Which AT&T Gateway did you receive and has your scheduled "self-install" date passed? If you connected your AT&T Gateway before your activation date / time, you should restart your AT&T Gateway and external ONT if you have one.

Also have you checked your devices to verify that they are setup for DHCP or in the valid range for the default IP range of Can you see and connect to the Wi-Fi SSID of the AT&T Gateway?


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