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K

New Member

 • 

1 Message

Tue, Aug 31, 2021 4:15 PM

Can I upgrade from 50mb to 500mb without having a technician come to my house?

Just considering upgrading internet speed on my att fiber

Accepted Solution

Official Solution

dave006

Scholar

 • 

2.5K Messages

3 m ago

If you actually have Fiber 50 then you can log in to http://www.att.com/myatt and upgrade online. Please note that at this time Fiber 50 is no longer offered so once you upgrade you will not be able to downgrade to Fiber 50.

Current Fiber offerings should be Fiber 300, 500, 1000.

Dave

my thoughts

Employee

 • 

18.3K Messages

3 m ago

While most should be able to without a tech visit... it will come down to which ONT your have....

The 210 ONT are not to be used, requiring replacement by a tech.

IF have a 240, 010 or 020 ONT should be good.

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