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G

New Member

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4 Messages

Thu, Sep 2, 2021 5:23 PM

Buried wire

I'm going to dig in a location where locates indicates a buried ATT wire. How do I get ATT to relocate the cable?
browndk26

ACE - Professor

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4K Messages

3 m ago

Call customer service and request for the the buried fiber to be moved. Most likely it will cost $99 or $149. A new wire will be laid above ground to be buried later. The existing wire will be disconnected and left in the ground. 

Constructive

Employee

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24.4K Messages

3 m ago

That’s if it’s just a drop. If it’s a cable prepare to spend thousands of dollars to relocate 

New Member

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4 Messages

3 m ago

I called the ATT buried wire number 800-924-9420 and they referred me to "repairs" where I was put on endless hold twice.  The question is what number at ATT can I call to speak with someone who first understands the nature of the request which is pretty simple I think.

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