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New Member

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1 Message

Wed, Aug 12, 2020 5:47 PM

Bellsouth fiber optic

Outside of my house there is a cylindrical box with a label that states "bellsouth buried fiber optic cable" however when I inquire about fiber internet att tells me its is not available and they just give me the usual run around. At one point they finally told me they were going to send a tech out to inspect it and possibly connect me to fiber internet. After a week and no one came I called back and they told me there was no such appointment scheduled. Why is this box here if it is completely useless and how can I get an att technician to come inspect the box?

dave006

Scholar

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3.3K Messages

2 y مضت

A picture would be very helpful but for now just some guess work.

 

If it is a small green pedestal, then it may be left over from an old BellSouth offering from the late 90's - early 00's when BellSouth had a hybrid fiber offering for Internet / Cable TV that for the most part was abandoned or sold off.

 

If it is a taller green round cylinder that is wider at the bottom then the top, it is standard enclosure that could be used by fiber or copper. If you read the label it often would have Buried Fiber Cable in big letters but in smaller type further down the label it would mention Copper cable.

 

If you address does not qualify for AT&T Fiber and your neighboring addresses don't qualify then there is no fiber to connect.

 

Link to check your address: https://att.com/fiber


Dave

Constructive

Employee

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29.4K Messages

2 y مضت

could be a backbone fiber for emergency services, a cell tower, school etc, i have 2 poles in my backyard that has fiber on them and i cant get fiber at my house because the fiber goes to an R/T Hut then to the CHP and airport

New Member

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1 Message

2 y مضت

Hi. This green cylinder is located in front of my next door neighbor’s house. There is also one directly across the street from my yard in front of that house. AT&T says we cannot get internet or even a landline so what are these cylinders for?

Constructive

Employee

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29.4K Messages

2 y مضت

See my post above

New Member

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3 Messages

2 m مضت

I am now building a new house, city requires all utilities lines should be underground. Pg&e will dig a trench across the street to my house, how l can ask att technician to lay their fiber line, using the trench together?

Constructive

Employee

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29.4K Messages

2 m مضت

They won’t pge and telco must be buried separately

JefferMC

ACE - Expert

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29.9K Messages

2 m مضت

You can't put them both in a single open trench.  But I do not see why you couldn't run separate conduit for each of them in a single trench.


This would require the PG&E consent to using conduit, and then you burying both conduits.  You probably just want to put a pull string (or two) in the conduit reserved for fiber for AT&T to use.

my thoughts

Employee

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19.5K Messages

2 m مضت

Have your electrical contractor install a conduit with pull string in the trench at a much shallower depth than the power… example if power at 24 inches under ground, place the telco conduit at 6 to 12 inches… no sharp angle, use flexible.

ATT will not install wiring till day of scheduled installation after your house is built. Therefore the conduit ends need to be above ground with ends taped shut and lull string sticking out.

Or wait till order service and line will be buried, no conduit, during the installation process. If needs to go under street will delay your install until after contractor has bored the line under and buried to the house. This could add 2 to 4 weeks wait time for installation.

New Member

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3 Messages

2 m مضت

Thanks. What kind of conduit pipes, and size needed?

JefferMC

ACE - Expert

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29.9K Messages

2 m مضت

The larger the conduit, the easier the pull, and the more capacity for later, no less than 2" diameter, 4" recommended.  Also remember to avoid 90 degree bends.  Gradual bends... large bend radius are your friends (of course, if the electric company dug the trench, you may not have any choice here).

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