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bobbie_20's profile

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Tuesday, November 8th, 2022 3:50 AM

Att&t smart home

Yes I can't signed into my Att&t smart home account or change the password ??


Community Support


207.9K Messages

3 months ago

Let's help you get access to the Smart Home Manager, @bobbie_20!


We'll need to know a couple of quick details to ensure that we follow the proper troubleshooting steps for your app:

  • Are you receiving any sort of error message when you attempt to log in or change your password? This can help us narrow down the root cause of your login issue.
  • Have you tried uninstalling and reinstalling your app? This can resync the app on your device and allow you to log in.
  • Can you access your account online? Knowing this will help us determine if this issue is related to the app or to your account in general.

We look forward to hearing back from you!


Lacey, AT&T Community Specialist 

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