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lesshort's profile

New Member

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6 Messages

Mon, Jul 11, 2022 6:59 PM

AT&T Internet Promotional Visa Rewards Card

I switched to AT&T in April 2022.  I was told my card activation mail would arrive 30 days (or 6 weeks) after installation.  Well it didn't.  Not only that, trying to get help via phone or chat is ridiculous - no one answers, or no one knows anything.  There has to be improvements to the Rewards website, the dumb phone on-hold music/messages, and their phone support.  Why am I on hold for such a trivial request - this is the Rewards phone line I'm calling!

ATTHelp

Community Support

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200.6K Messages

3 m مضت

We're here to assist with your reward card, @lesshort!

 

Based on the description that you have given, let's move this conversation into a DM. Be on the lookout for a chat notification in the upper right-hand portion of the page.

 

We look forward to speaking with you!

 

CalebP, AT&T Community Specialist 

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