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Wed, Aug 18, 2021 1:09 AM
Is there any independent Fiber repair technicians in the McAllen Texas area?
2 m ago
There may be but they are forbidden to touch AT&T facilities.
This is a bank im working on and we cut it so the bank is down,,, your telling be Chase is at the mercy of AT&T?
ACE - Expert
Call AT&T and tell them you accidently cut their service and go from there. Sorry but you have to go through the proper channels.
Report Unburied Cables, Exposed Wires, or Downed Lines - Internet Customer Support (att.com)
If the bank has ATT fiber BUSINESS account, they should have an SLA and a contact how to report.
This forum is user helping users on residential service accounts.... there is a BUSINESS forum if wish to post there.
Regardless repairs of cut ATT lines should be handled by ATT techs.
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