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New Member

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6 Messages

Tuesday, March 9th, 2021 2:33 AM

Closed

AT&T Fiber Optic Line runs in front of my property - why can't i get internet access with it?

AT&T's website says there is no internet service for my address in Napa, CA but a recent AT&T installer at another property said if i see the fiber optic line running by my property, i should be able to get internet access. 

I can see the cable running along my property and it is clearly labeled - AT&T and Fiber Optic Cable.

I tried speaking to a representative and even she said there is no service to my property - so what exactly is the issue?

I'm ready to start handing my money over to AT&T if i can get internet service asap.

thanks,
~joe

Former Employee

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32.9K Messages

3 years ago

Most likely not a residential fiber. Destined for a cell tower or emergency services I see no terminals so pretty sure that’s what it is 

New Member

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6 Messages

3 years ago

what does a terminal look like? because there is a small box attached to the line at another post along our property.

New Member

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6 Messages

3 years ago

Any chance that this box along the optic fiber line is a terminal?
Thx for all the info / assistance.

(edited)

Former Employee

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32.9K Messages

3 years ago

No

Former Employee

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22.4K Messages

3 years ago

That box is a copper terminal for phone.... normally splice cases are round not rectangular. 

note in the pic below, the aerial copper terminal is to the left of the pole while the fiber terminal (fingers pointing down at angle) is to the right of the pole.

santa cruz – Steve Blum's Blog

In the next pic aerial splice case on the line with copper telco terminal on the pole...

Outside Cable Plant

New Member

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6 Messages

3 years ago

ok. thanks for the clarification. figure i couldn't leave any stone unturned so had to ask. oh well.. i guess i keep waiting then. thx!

3 Messages

1 month ago

The box on the line is probably an old linear splice case and not a copper terminal. Copper terminals are generally huge. Its probably like they said, going to Police/fire or government in general or to a cell tower or many cell towers. Basically AT&T COULD very easily plan an outage and redirect this traffic, then upgrade this route to wavelength services and free up hundreds of fibers on this line and then install a splice case and give you internet but they really hate customers and money but more importantly whoever is providing you with internet is already paying them for using a portion of the network so either way their still getting paid off your access somewhere somehow. Also AT&T hates work.

ACE - Expert

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35.5K Messages

1 month ago

Do we really need to keep digging up 3 year old threads?

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