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Jamiewakefield93's profile

New Member

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3 Messages

Thursday, February 10th, 2022 9:22 PM

AT&T Fiber Installation Problem

AT&T recently subcontracted with installers to run fiber down our road. The sub was kind enough to let me know a few days out what was going on. This was a couple of months ago. Unfortunately it appears they did not properly backfill one of their pilot holes and I now have a 16 inch wide hole that is over a foot deep and growing immediately adjacent to my main water line, supply valve and meter. This needs to be addressed and remedied soonest before it causes more problems.

Constructive

Employee

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30.5K Messages

1 year ago

did you contact the contractor? they are bonded and insured for this type of issue

New Member

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3 Messages

1 year ago

I’d love to but I have no idea who the contractor was. I’m hopeful AT&T will provide that information. 

Constructive

Employee

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30.5K Messages

1 year ago

You talked to the sub but didn’t notice the name of it? 

New Member

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3 Messages

1 year ago

No name presented or present. Represented themselves as working for AT&T. Handed me a flyer advertising new AT&T services and spoke very little English. 

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