Hurry! Find the perfect gift today! Everyone gets our best deals on any smartphone!
Get superfast AT&T Fiber internet
Jamiewakefield93's profile

New Member

 • 

3 Messages

Thursday, February 10th, 2022 9:22 PM

AT&T Fiber Installation Problem

AT&T recently subcontracted with installers to run fiber down our road. The sub was kind enough to let me know a few days out what was going on. This was a couple of months ago. Unfortunately it appears they did not properly backfill one of their pilot holes and I now have a 16 inch wide hole that is over a foot deep and growing immediately adjacent to my main water line, supply valve and meter. This needs to be addressed and remedied soonest before it causes more problems.

Former Employee

 • 

32.9K Messages

2 years ago

did you contact the contractor? they are bonded and insured for this type of issue

New Member

 • 

3 Messages

2 years ago

I’d love to but I have no idea who the contractor was. I’m hopeful AT&T will provide that information. 

Former Employee

 • 

32.9K Messages

2 years ago

You talked to the sub but didn’t notice the name of it? 

New Member

 • 

3 Messages

2 years ago

No name presented or present. Represented themselves as working for AT&T. Handed me a flyer advertising new AT&T services and spoke very little English. 

Not finding what you're looking for?