New Member
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3 Messages
AT&T Fiber Installation Problem
AT&T recently subcontracted with installers to run fiber down our road. The sub was kind enough to let me know a few days out what was going on. This was a couple of months ago. Unfortunately it appears they did not properly backfill one of their pilot holes and I now have a 16 inch wide hole that is over a foot deep and growing immediately adjacent to my main water line, supply valve and meter. This needs to be addressed and remedied soonest before it causes more problems.
Constructive
Former Employee
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32.9K Messages
2 years ago
did you contact the contractor? they are bonded and insured for this type of issue
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Jamiewakefield93
New Member
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3 Messages
2 years ago
I’d love to but I have no idea who the contractor was. I’m hopeful AT&T will provide that information.
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Constructive
Former Employee
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32.9K Messages
2 years ago
You talked to the sub but didn’t notice the name of it?
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Jamiewakefield93
New Member
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3 Messages
2 years ago
No name presented or present. Represented themselves as working for AT&T. Handed me a flyer advertising new AT&T services and spoke very little English.
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