AT&T Fiber install rescheduled twice, no ETA
8/14: I signed up for Gigabit Fiber with AT&T. The sales associate talks about how customer service is very important to AT&T. We scheduled an install date of 8/19.
8/19: Took time off of work to stay at home for the install. Shortly before the install time I get a phone call where a woman reads me a generic script stating that "AT&T is sorry for the delay", but needs to reschedule. No explanation why. We reschedule for 8/22.
8/22: Took time off of work to stay at home for the install. About 45 minutes into the install window, I get a phone call from the install tech. He says there's no signal at the box and we'll have to reschedule. No ETA. He'll call me.
I get that problems occur, but come on AT&T, when you schedule an appointment: deliver. Make sure your product is working BEFORE you schedule time with someone.
I expect some sort of compensation for my inconvenience.