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holletal's profile

Contributor

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2 Messages

Thursday, January 10th, 2019 7:19 PM

ATT Fiber hanging on electric lines for 6 months

Att hung fiber in our neighborhood June of 2018. The guys doing the work said that typically we would have it active in 1-3 months. How long could this wait be?

Community Support

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221.5K Messages

5 years ago

Hi, @holletal.

There's a lot that goes into the activation and installation of service infrastructure, so it would be impossible to say when it would be activated, or what's causing the delay in the service availability.

You can check out this map for cities where installation is underway.

John, AT&T Community Specialist

Tutor

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4 Messages

5 years ago

impossible ??  

Any project like this should certainly have a project plan and a project schedule showing dates that different neighborhoods should be live.

Certainly not impossible..

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