AT&T Fiber - Frustrating Issues with Even More Frustrating Customer Service
Fiber installed 3 weeks ago. Maybe 3-4 occasions where connectivity dropped. Assumed it was due to new installs for neighbors.
As of yesterday when I returned home from a weekend away it is completely out. New fiber routes are fun through my yard for neighbors, and now mine will not work. AT&T won’t send someone out until THURSDAY even tho techs are on-site all week and I’m a new paying customer without service.
If anyone has a beneficial phone number or email that will actually be helpful it would be very much appreciated. I spent 1 hr 46 mins on the phone with customer service just to be transferred to the same wrong department 4 times in a row. At this point I’m heavily considering cancelling service.