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Sbrown2's profile

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Saturday, August 20th, 2022 12:39 AM

ATT destroy my yard, trash, mud, wires, firetrucks

Contractors came to dig the fiber optic line, busted water pipe, left beverage trash, mud all over our sidealks and heaps of mud on what use to to be my yard, its a huge mess, they moved pavers and did not return them, and have left the yard a mess. Caused the fire department to come when they cut my gas line, was without water and gas, still have wires left hanging out of electrical box they dug next to. I have photos and videos. This needs immediate response!

Community Support


225.6K Messages

1 year ago

We can help you get assistance with cleaning up any mess left on your property, Sbrown2.


Give us a call at 1-800-288-2020 and let any agent know that you’d like to open a new claim against AT&T. They will ask you a series of questions related to the incident and provide you a submitted claim number once the claim is submitted.


Once a claim has been filed, a Sedgwick adjuster will contact you within 3-5 business days to interview you about the incident. This is where your photos and videos of the damage will come in handy.


You can learn how to track your claim once it's submitted from the Track an existing claim section of our article on AT&T property claims for damages.


If you need help with anything else, feel free to reach back out.


Thank you for visiting the AT&T Community Forums.


Aminah, AT&T Community Specialist

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