New Member
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7 Messages
ATT CUT OUR WATER LINE
ATT JUST CUT OUR WATER LINE. THE SUPERINTENDENT LAUGHED. TOLD US NOT THEIR PROBLEM!!! WE WILL BE HOLDING ATT ACCOUNTABLE!!! THIS IS UNACCEPTABLE!!! TOTALLY IGNORED!!! A ATTORNEY WILL BE CONTACTED!!!
New Member
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7 Messages
ATT JUST CUT OUR WATER LINE. THE SUPERINTENDENT LAUGHED. TOLD US NOT THEIR PROBLEM!!! WE WILL BE HOLDING ATT ACCOUNTABLE!!! THIS IS UNACCEPTABLE!!! TOTALLY IGNORED!!! A ATTORNEY WILL BE CONTACTED!!!
Kandy
New Member
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7 Messages
7分前
DO YOU HAVE ANYTHING TO SAY ATT?
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sandblaster
ACE - Expert
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57.4K Messages
7分前
This is a forum of other customers, not ATT. ATT won't have anything to say here...and no need to shout.
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Kandy
New Member
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7 Messages
7分前
Sorry about the screaming. Very upset about how we are being treated today. However ATT are going to be accountable. I guess no help here.
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Kandy
New Member
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7 Messages
7分前
Now they have cut or GAS line!!!!
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Constructive
Employee
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27.4K Messages
7分前
its not at&t its a contractor, the contractor is responsible thats what they have insurance and are bonded for.
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CableGuy0399
New Member
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225 Messages
7分前
YES!!
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spoom2
ACE - Master
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15.3K Messages
7分前
Get the name of the construction company if no satisfaction from them Sedgwick handles all of AT&T property damage claims.
Claims Management Services - 855-365-4976
Option 1 - Check on existing claim
Option 2 - Speak to AT&T CC for service related issues
Option 3 - Start a new property damage claim
Existing claims can also be checked via portal www.mysedgwick.com
(edited)
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Kandy
New Member
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7 Messages
7分前
Now they got things happening. Since the gas got cut too. Plumber is on the way and Gwinnett Fire Department is here waiting on the gas company. Looking like everything will be fixed. Don't understand why so rude about the water. Then the gas line cut escalated the situation and plumber and gas company on the way.
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spoom2
ACE - Master
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15.3K Messages
7分前
Take a lot of pictures incase you need to file a damage claim. Names, dates, times get as much information as you can.
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ATTHelp
Community Support
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189.7K Messages
7分前
We're happy to help with your cut line, @Kandy.
Thank you @Spoom and @constructive, for the useful information.
Here is more information on AT&T property claims for damages. Scroll down to the file a new claim section, you will need the location and pictures for this. Once you have this information together, call the Claim Center at 855-365-4976 to file a new claim.
Let us know if this helps and thank you for contacting the AT&T Community Forums Team.
Elmi, AT&T Community Specialist.
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Kandy
New Member
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7 Messages
7分前
Thank you for all the helpful information! Hopefully everything will work out. What a mess!
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