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1 Message

Thu, Aug 12, 2021 1:03 AM

AT&T contractor new Braunfels Texas

So we have AT&T putting in fiber and the service box is in my yard . They ripped up my yard, broke my driveway and the sidewalk and even cracked the road with their machine.
I made a claim with their insurance company and they said someone would be assigned and be in touch…. We’ll a month later I call back and they had assigned me a person called Grace wagley however I can not get ahold of Grace and she did not get ahold Of me.

I don’t know why AT&T hired this group of degenerates

-my driveway is all messed up

-they broke the gas lines and we had to have the gas company out

-they broke our cable lines so spectrum had to come out 3 different times

-they damaged water so nbu (city utility) has been out more then I can count 

- they were out infront of my house from 12pm-3am running generators and blocking my driveway several nights 

then with drop offs dug on both sides of my driveway they leave giant holes and then don’t come back for a month 

-and I caught them out there using my water hose and they had been using it all day apparently to fill their 300 gallon tank and he tells me oh we needed more water I’ll give you 40$ well guess what he did not Ben do that 

-to top it off I can’t find anything on the contractor this started over a month ago and it’s still not done they just closed the giant holes they made this week! 
I don’t have att internet and I should not have to put up with them sending B S contractors to destroy our property and ignore they did it

ATTHelp

Community Support

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172.6K Messages

2 m ago

We're here to help with your damage claim concerns, @Bs050x 

AT&T claims are handled by Sedgwick. 
You may check the status of your claim by calling 855-365-4976 and by going to mysedgwick to check the status online. 

Here is additional information about AT&T Property Claim for Damage

Let us know if you have additional questions or concerns. 

Deandra, AT&T Community Specialist 

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