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shabir23's profile

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2 Messages

Thursday, December 22nd, 2022 1:52 PM

Another ATT Fiber Question

Hello everyone!

Had moved into a different neighborhood about 2 years ago, thinking that ATT had fiber service in my neighborhood, but alas only ATT service we have is 50/10 DSL despite living only 0.3 miles from the DSlam node for our neck of the woods. That means paying non-promo rates of $80/month for 300/10 Spectrum internet only cable (and we all know their issues). I recently checked the neighboring subdivisions, all under a mile on all four sides, and confirmed they all have gig+ ATT fiber, any rough estimate on when I can expect fiber, or am I (Edited per community guidelines) with Spectrum for a few more years? Any way to potentially speed up this process? I had checked with the HOA as well, but they weren't much help. All utilities, including cable/DSL are underground, not arial and one of the neighboring subdivisions is a new construction so I presume they have priority for fiber builds over DSL.

Community Support


231.2K Messages

1 year ago

Hello Shabir, We're more than happy to address your inquiry about AT&T Fiber in your area.


Information regarding when AT&T Fiber services are available is very limited. However, you may submit a request to be notified once services are available for you.


Here are some reasons why fiber may not be available in your area:

  1. Distance – AT&T Internet is a distance-dependent service. If you are too far away from the equipment, certain services may not be available. This means your neighbor may have service but your home cannot.  
  2. Equipment is not available – To get service, AT&T Internet equipment has to be in the area. In some instances, it isn't. We do not have information if or when it will be.
  3. The area is not built for U-verse – some areas are not U-verse ready. The Community team does not have information if or when it will be. Distance and equipment can play a key in instances like this.
  4. Another competitor services there area - This happens from time to time but it does not mean all services are not available to you. Check out other internet options below!

If you feel that Fiber is already available in your area, but it doesn't show up when you try to order the service, you can fill out an address research request. Once you fill up the form, we'll look into it and get back to you! 


Please Let us know if this helps.


Tanatswa, AT&T Community Specialist



3.8K Messages

1 year ago


... alas only ATT service we have is 50/10 DSL despite living only 0.3 miles from the DSlam node for our neck of the woods.

Well that actually means that you are served by a VRAD vs a DSLAM and it has Fiber back to the CO. You might see a Fiber upgrade sooner than never as AT&T has included more and more VRAD areas in Fiber area upgrades vs just new Green Field developments.

However there is no public place to see a Fiber schedule or even if your neighborhood is scheduled for upgrade in current Build-out phase to 2025 or a future expansion time frame.

The only way to try to speed up the process is if your neighborhood has a HOA or POA the can negotiate with AT&T on behalf of the entire group. Even this process normally takes about 2 years start to finish.


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