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D

New Member

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1 Message

Mon, Aug 30, 2021 7:56 PM

Active Service In My address

I just received the gateway and i am not able to active my internet service, i live here since Feb 2020.

Thanks for your recent order!

It looks like the address you gave us already has our service under a different customer's name. We need to confirm that the service is no longer needed by our previous customer. Here's how you can help speed things along.

    • Give us a call. Have your property manager or realtor's phone number available. We need to call and confirm that the last customer has moved or wants to turn off service.
    • or



  • Ask your property manager or realtor to contact the last owner. We need that customer to call us and confirm that service, at that address, should to be turned off or moved.
Constructive

Employee

 • 

24.3K Messages

3 m ago

is there a question? you need to follow the directions 

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