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New Member

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7 Messages

Monday, August 10th, 2020 9:49 PM

Xbox One X NAT problems with BGW210-700 gateway

I recently had AT&T Fiber 1000 installed in my new apartment, and can not get my xbox one x's NAT to switch from moderate to open. My xbox shows me a "UPnP not successful" notification in my network settings. I have already forwarded the correct ports on the Arris BGW210-700 gateway that AT&T provided as well as set up a static IPv4 adress on my xbox, but still can not get an open NAT type. Any help would be appreciated 

New Member

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7 Messages

4 years ago

This is the exact same link the last ATT rep sent me. Did not work. This is getting ridiculous 

Community Support

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231.3K Messages

4 years ago

@mhk1019kstate, this is a is a request we see, and we have some resources to help.

 

This is a community written article with some solutions that will help including step-by-step solutions for open NAT type for XBOX.

 

Let us know if this helps.

 

Lafayette, AT&T Community Specialist

ACE - Guru

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9.9K Messages

4 years ago

@ATTHelp   SMH.

 

@mhk1019kstate  Are you an Internet-only customer or do you have Uverse TV or Phone coming through your fiber?  If Internet-only, perhaps the easiest way around the obstacles inherent in the AT&T gateway is to use a third party router with this method.

New Member

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7 Messages

4 years ago

Yes i am an internet only customer. I was also starting to catch the drift that im going to have to get a third party router. @atthelp has been awful to deal with, thank you for your suggestions. I think im going to go with the new Netgear Nighthawk R8000, the thing looks like a monster. 

Community Support

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231.3K Messages

4 years ago

Hey @mhk1019kstate,

 

Since port forwarding does not seem to be working for you. You can use IP Passthrough or DMZplus mode. What this will do is completely bypass the firewalls in the router to the device. However there is a security issue since it does bypass the routers firewalls. We do not recommend using this, but it is an option for you to choose.

 

Let us know if this helps.

 

 

Max, AT&T Community Specialist

Community Support

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231.3K Messages

4 years ago

It does not seem the link went through. Here is the link on how-to perform a IP Passthrough or DMZplus.

 

 

Max, AT&T Community Specialist

ACE - Professor

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5.8K Messages

4 years ago

New Member

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3 Messages

4 years ago

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