New Member
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7 Messages
Xbox One X NAT problems with BGW210-700 gateway
I recently had AT&T Fiber 1000 installed in my new apartment, and can not get my xbox one x's NAT to switch from moderate to open. My xbox shows me a "UPnP not successful" notification in my network settings. I have already forwarded the correct ports on the Arris BGW210-700 gateway that AT&T provided as well as set up a static IPv4 adress on my xbox, but still can not get an open NAT type. Any help would be appreciated
mhk1019kstate
New Member
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7 Messages
4 years ago
This is the exact same link the last ATT rep sent me. Did not work. This is getting ridiculous
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ATTHelp
Community Support
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231.3K Messages
4 years ago
@mhk1019kstate, this is a is a request we see, and we have some resources to help.
This is a community written article with some solutions that will help including step-by-step solutions for open NAT type for XBOX.
Let us know if this helps.
Lafayette, AT&T Community Specialist
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tonydi
ACE - Guru
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9.9K Messages
4 years ago
@ATTHelp SMH.
@mhk1019kstate Are you an Internet-only customer or do you have Uverse TV or Phone coming through your fiber? If Internet-only, perhaps the easiest way around the obstacles inherent in the AT&T gateway is to use a third party router with this method.
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mhk1019kstate
New Member
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7 Messages
4 years ago
Yes i am an internet only customer. I was also starting to catch the drift that im going to have to get a third party router. @atthelp has been awful to deal with, thank you for your suggestions. I think im going to go with the new Netgear Nighthawk R8000, the thing looks like a monster.
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ATTHelp
Community Support
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231.3K Messages
4 years ago
Hey @mhk1019kstate,
Since port forwarding does not seem to be working for you. You can use IP Passthrough or DMZplus mode. What this will do is completely bypass the firewalls in the router to the device. However there is a security issue since it does bypass the routers firewalls. We do not recommend using this, but it is an option for you to choose.
Let us know if this helps.
Max, AT&T Community Specialist
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ATTHelp
Community Support
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231.3K Messages
4 years ago
It does not seem the link went through. Here is the link on how-to perform a IP Passthrough or DMZplus.
Max, AT&T Community Specialist
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browndk26
ACE - Professor
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5.8K Messages
4 years ago
Here’s another link if you haven’t gotten it yet
https://forums.att.com/conversations/att-internet-equipment/bridgemode-vs-ip-passthrough-setup-information/5defbfffbad5f2f606ad5ed2
Go here for more advanced help.
http://www.dslreports.com/forum/uverse
https://www.dslreports.com/forum//network
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mnelms48
New Member
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3 Messages
4 years ago
Solution here:
I posted the solution on another forum. It should be pretty easy to follow.
https://forums.att.com/conversations/att-fiber-equipment/how-to-get-nat-type-to-open-for-xbox-one/5edec1b835f40c76b5930891?commentId=5f6ffdbd6880ca0f370408fc
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