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Saturday, January 18th, 2020 4:26 PM

Xbox live multiplayer issues, ATT internet 300, Gateway BGW210

I am having recurrent issues connecting to multiplayer games with friends via xbox live. I have ruled out microsoft for being the issue. It is purely an ATT internet issue. I have opened my NAT type through IP Passthrough and only worked for a few hours (3-4 days at most) before I would again disconnect from my friends. Either it would switch back to a strict/moderate NAT type or it would disconnect for an unknown reason. I have reset my gateway, reset my xbox with no success. I need a permanent fix for this issue or I will be forced to switch providers as I have never had this issue with any other internet service. Should I get a router to put in between the gateway and xbox? Give me something useful, I do not need a link to an article showing me how to open my NAT type.

Community Support

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231.2K Messages

4 years ago

Hi @spjesse,

 

We have some great discussions on using your own router in an AT&T network that might put some light on your issue. Also, setting up NAT=Strict/Moderate/Open.

 

If you have any additional concerns, please feel free to contact  Connectech for our experts.

 

Thank you for contacting us on AT&T Community Forums!


Lafayette, AT&T Community Specialist

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