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Wifi Connected but No Internet
I continually get a strong WiFi signal on my ATT Internet, but I constantly get the exclamation bar, meaning no internet. I have tried to replace the ATT Modem, but nothing.
New Member
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1 Message
I continually get a strong WiFi signal on my ATT Internet, but I constantly get the exclamation bar, meaning no internet. I have tried to replace the ATT Modem, but nothing.
ATTHelp
Community Support
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231.3K Messages
1 year ago
We can help you with your Wi-Fi and Internet connection, gillyannh.
Start by using the Smart Home Manager to check your Wi-Fi strength:
You can get more information on how use the AT&T Smart Home Manager to imrpove your Wi-Fi and more here in the Community Forums.
We'd also like for you to use our guide to learn the best location for your modem. Modem location can affect your Wi-Fi signal, so you'll want to make sure you have an enviroment that will give you the strongest signal.
Lastly, you can use our Wi-Fi 101 article to identify potential issues that may be causing your Wi-Fi to be slow, intermittent, or not allow you to connect to the Internet.
If you need further assistance with your Wi-Fi connection, let us know, and we'll figure out what your next steps should be.
Aminah, AT&T Community Specialist
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