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Wednesday, March 3rd, 2021 2:58 AM
When will AT&T provide WiFi 6 routers?
Frequent need to reset existing router
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2 years ago
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dave006
Scholar
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3.7K Messages
3 years ago
Hmm AT&T offers the BGW320-500 (Humax) and the BGW320-505 (Nokia) both offer Wi-Fi 6 aka 802.11ax with a 4x4 configuration.
Dave
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JefferMC
ACE - Expert
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34.6K Messages
3 years ago
I have no idea why "Frequent need to reset existing router" correlates to needing a Wi-Fi6 router.
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OttoPylot
ACE - Expert
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23.9K Messages
3 years ago
@Jeffriedave How many WiFi-6 devices do you have? I agree with @JefferMC .
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tonydi
ACE - Guru
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9.9K Messages
3 years ago
Ignoring your "reasoning" for the moment and just addressing your question, the answer is that they provide a WiFi 6 router right now, the BGW320.
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nclack
New Member
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4 Messages
2 years ago
It is now December 2021. I have the Humax BGW320-500, which according to Humax includes a tri-band router.
I was told by my install technician that I would have wifi 6.
I see this device here
and here
both places advertising wifi 6
I was assured again through chat by technical support and a "supervisor" that AT&T does not offer a wifi 6 router at all.
How is this possible? How do you take something manufactured to include specific hardware and then claim that it does not include such hardware?
Why can't I enable wifi 6 on this router?
Why are you advertising wifi 6 and telling customers that it's not available?
Why are you selling devices capable of wifi 6 and telling customers that it's not?
Someone clear this shady crap up, please.
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Bhutta_akheera
New Member
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1 Message
2 years ago
@dave006 just 2 days ago I read an article, where they described about the Wi-Fi-7 and it can support upto 30Gbps and I'm shocked that we are still not using Wi-Fi 6 router....
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nclack
New Member
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4 Messages
2 years ago
@Bhutta_akheera sadly, we ARE using wifi 6 routers and AT&T has done something muddy to them.
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JefferMC
ACE - Expert
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34.6K Messages
2 years ago
The BGW 320 is a Wi-Fi6 router, which means that it supports 802.11ax. Tri band is not equivalent to Wi-Fi6 or 802.11ax.
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tonydi
ACE - Guru
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9.9K Messages
2 years ago
@nclack You're working under two misconceptions. One of which @JefferMC just cleared up. If you'd like more detailed info on this, check out this link.
The second is that you can believe what an AT&T "technical" support rep or their supervisor tells you.
Hopefully we've cleared up both for you.
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nclack
New Member
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4 Messages
2 years ago
I worked with my install tech yesterday and he showed me how I could see the devices using Wifi 6 on my router and prove it as well.
The router is incredibly restrictive and doesn't allow you to enable, disable or even configure the 802.11ax band.
I would also like to note that I never assumed "tri-band meant wifi 6", but I did assume because it is the truth, that tri-band means it is capable of broadcasting 3 different signals. Not a 1-2 or a 3 but a 1-1-1 broadcast. This is made very clear by the documentation provided by Humax that this is indeed 2.4 - 5 - 6 broadcast.
What is not made clear is that it is completely hidden unless your specific device is capable of displaying the small 6 next to your wifi icon.
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