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andrewlindsay's profile

Contributor

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2 Messages

Thu, Jun 22, 2017 4:49 PM

When trying to forward port 80, receive warning it may cause TV to stop working properly

When I go to forward port 80 (HTTP) to a PC, I receive the warning message, "Warning: The change you are attempting to make may cause AT&T U-verse TV to stop working properly."  I have fiber to the premises and the BGW210 gateway.  Can I forward port 80 without impacting my TV or other internet services?

 

Thank you,

Andrew

ATTHelp

Community Support

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200.2K Messages

5 y مضت

Hi Andrew,

Thank you for reaching out to us for assistance with forwarding port 80 on your AT&T modem. Please check out the following links for additional information regarding your concern.

https://www.att.com/support/article/u-verse-high-speed-internet/KM1215101/

https://forums.att.com/conversations/att-internet-equipment/opening-ports-80-and-443/5defef81bad5f2f60603854c?source=ESSe0SSFC00T2T00M&wtExtndSource=6nhctcN1pm

https://forums.att.com/conversations/att-internet-equipment/open-port-80/5df00082bad5f2f606300b2d

Let us know if these links help you with your issue.

Alternately, check out the links on the right side of the page for additional troubleshooting and recommended steps. 

-ATTU-verseCare

(edited)

Contributor

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2 Messages

5 y مضت

Thank you, but none of the links provide an answer to my question.  The first link, of course, I checked before posting.  I did follow all the content and referenced links in the other posts.  Most of the focus was on port 443, for the secure service (HTTPS) to the wireless receivers.  I do no need to open port 443.  I am asking about port 80.  I found some references to successfully opening port 80, but it was for older gateways (not the BGW210) and none of the posts mentioned the warning I received about forwarding port 80 impacting my TV service.

 

I'm still left with the question, can I forward port 80 to a PC without impacting my TV or other internet services?

ATTHelp

Community Support

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200.2K Messages

5 y مضت

Essentially, if you forward port 80 and your'e getting this error message, you're excluding all traffic from getting to other devices that use that port (your AT&T U-verse TV receivers being one of them). It is recommended that you DO NOT forward port 80 to a single device like what you mentioned in your original post. 

-ATTU-verseCare

Contributor

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1 Message

4 y مضت

This will not effect a Directv Television Services On Demand features will it? or the Directv Service itself?

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