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When I upgrade to Fiber, can I keep my PACE 5268 gateway?
My current Internet 45 service and 5268 gateway is working just fine, but AT&T has sent me a letter saying I must upgrade to Fiber before 11/03/23 or my service will stop on ("or after" 11/03/23 -- they don't say how long after, 3 weeks, 3 years, don't know).
Any obvious reason I can't continue to use my 5268, plugging the new ONT Service Box and its Ethernet output into its red ONT port?
Looking at the new capabilities of the BGW320, I don't see anything there I would want. Sure would like to avoid the hassle switching gateways would entail.
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JefferMC
ACE - Expert
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33.2K Messages
18 days ago
To reinforce / clarify my thoughts post:
The 5268AC is an older gateway that is no longer receiving any firmware updates, including for security issues. Other than just being attached to it for some reason, the reason why you could get AT&T to let you keep it is if you need it to connect to U-verse IPTV receivers that are connected by coax currently and cannot be easily moved to Ethernet or possibly wireless.
AT&T currently prefers to do Fiber installations / upgrades using the BGW320 Gateway terminating the fiber directly into the BGW 320, not to a separate ONT. If your area is XGS-PON only, and your installer doesn't have an 020 ONT, then there's no way for him to complete an install without using the BGW320 in place of your 5268AC. Similarly, if your area is GPON, and he doesn't have an 010 ONT, same problem. If you area has both, then if he has either, technically, he could complete it. But, given that the new standard is the BGW320 directly, they may not have either ONT.
The BGW320 has a newer Wi-Fi standard (802.11ax, Wi-Fi6) and is generally better thought of than the 5268AC. But the menus are all different, and it can be quirky about connecting to older equipment.
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my thoughts
Former Employee
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21.1K Messages
18 days ago
Is it possible, yes… recommended likely not.
Do you have Uverse IPTV receivers with one or more receivers using coax connection? That is when looking at back of the 5268, is a coax cable plugged into the coax connection AND is the HPNA light on?
If wishing to stay with a separate gateway of either the 5268 or BGW 210 (similar to 5268 without coax connection) would require fiber to the ONT (white) 010 if GPON or (black) 020 if XSGPON providing the installer has one available on their truck (van). This would need to be discussed with the tech during the walk through inspection upon arrival or could ask the tech about equipment available during the pre call which is generally about 30 minutes before arrival.
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DaveinCharlotte
New Member
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27 Messages
18 days ago
OK, not what I'd hoped to hear, but much appreciate your input. I have 4 older devices directly plugged into the gateway's Ethernet ports, and your "quirky about connecting to older equipment" remark is worrisome. Have no devices that use Wi-Fi6. And don't even have a smartphone to help me install BGW320 via Smart Home Manager app. Hence my attachment to my tried-and-true 5268.
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