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DaveinCharlotte's profile

New Member

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28 Messages

Thursday, September 14th, 2023 11:58 PM

When I upgrade to Fiber, can I keep my PACE 5268 gateway?

My current Internet 45 service and 5268 gateway is working just fine, but AT&T has sent me a letter saying I must upgrade to Fiber before 11/03/23 or my service will stop on ("or after" 11/03/23 -- they don't say how long after, 3 weeks, 3 years, don't know).

Any obvious reason I can't continue to use my 5268, plugging the new ONT Service Box and its Ethernet output into its red ONT port?

Looking at the new capabilities of the BGW320, I don't see anything there I would want.  Sure would like to avoid the hassle switching gateways would entail. 

Accepted Solution

Official Solution

ACE - Expert

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35.9K Messages

9 months ago

To reinforce / clarify my thoughts post:

The 5268AC is an older gateway that is no longer receiving any firmware updates, including for security issues.  Other than just being attached to it for some reason, the reason why you could get AT&T to let you keep it is if you need it to connect to U-verse IPTV receivers that are connected by coax currently and cannot be easily moved to Ethernet or possibly wireless.

AT&T currently prefers to do Fiber installations / upgrades using the BGW320 Gateway terminating the fiber directly into the BGW 320, not to a separate ONT.  If your area is XGS-PON only, and your installer doesn't have an 020 ONT, then there's no way for him to complete an install without using the BGW320 in place of your 5268AC.  Similarly, if your area is GPON, and he doesn't have an 010 ONT, same problem.  If you area has both, then if he has either, technically, he could complete it.  But, given that the new standard is the BGW320 directly, they may not have either ONT.

The BGW320 has a newer Wi-Fi standard (802.11ax, Wi-Fi6) and is generally better thought of than the 5268AC.  But the menus are all different, and it can be quirky about connecting to older equipment.

(edited)

Accepted Solution

Former Employee

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22.5K Messages

9 months ago

Is it possible, yes… recommended likely not.

Do you have Uverse IPTV receivers with one or more receivers using coax connection? That is when looking at back of the 5268, is a coax cable plugged into the coax connection AND is the HPNA light on?

If wishing to stay with a separate gateway of either the 5268 or BGW 210 (similar to 5268 without coax connection) would require fiber to the ONT (white) 010 if GPON or (black) 020 if XSGPON providing the installer has one available on their truck (van). This would need to be discussed with the tech during the walk through inspection upon arrival or could ask the tech about equipment available during the pre call which is generally about 30 minutes before arrival.

New Member

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28 Messages

9 months ago

OK, not what I'd hoped to hear, but much appreciate your input.  I have 4 older devices directly plugged into the gateway's Ethernet ports, and your "quirky about connecting to older equipment" remark is worrisome.  Have no devices that use Wi-Fi6.  And don't even have a smartphone to help me install BGW320 via Smart Home Manager app.  Hence my attachment to my tried-and-true 5268.

6 Messages

4 months ago

I have several devices connected directly to my Pace 5268 Gateway with Ethernet cables including a remote access router at the opposite end of the house for stronger WiFi signals.

Can I connect the access point router to the new BGW320 Gateway using the Ethernet ports?

Can I make hardwired Ethernet connections for my other internet devices (security cameras, magnetometer, geiger counter & etc.)?

Does the BGW320 have a UPS power backup like the Belkin that I have on my Pace 5268 for power outages?

(edited)

ACE - Expert

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35.9K Messages

4 months ago

The BGW320 has 4 Ethernet LAN ports just like the PACE 5268AC, the only real difference being that one of the 4 ports is 5 Gbps capable.  You can plug an Ethernet switch into one of these ports on either Gateway to obtain additional Ethernet Ports.

There's no reason any access point that works with the 5268AC would have any trouble working with the BGW320.

The BGW320 doesn't have a dedicated UPS power backup, but I don't remember the 5268AC coming with a UPS/BBU either.  You can certainly plug the 120V plug of the BGW320 adapter into the UPS of your choice.

Where people run into trouble moving from the 5268AC to the BGW320 (or 210) is the loss of the coax port for HNPA connections to U-verse TV Receivers.  It's also possible for some devices that don't support 5 GHz to struggle with the BGWxx0's Wi-Fi if band steering is enabled.

(edited)

6 Messages

4 months ago

The Pace 5268 did not come with a battery backup, but my older Gateway had a Belkin with internal lead-acid battery. Since the 12 V socket on my current Pace Gateway is the same I was able to plug the old Belkin UPS into the Pace I currently have, It will be replaced when AT&T upgrades my service to fiber optic 300.

I guess my question is does the new BGW320 Gateway have a small 12 v power socket like the older Gateways I have used or does it plug into a 120 VAC line?

ACE - Professor

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5.7K Messages

4 months ago

IIRC, the original Belkin gray UPS didn't supply enough current to the 5268.   Regardless, just get a proper UPS that can hold up the Arris gateway using it's transformer brick. 

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