For the mom who gives us everything - Mother's Day gifts that connects us.
Get superfast AT&T Fiber internet
vikbmart's profile

New Member

 • 

2 Messages

Thursday, January 23rd, 2020 4:16 PM

What equipment to return ATT Fiber Uverse

I know to return the router, wifi, dvr boxes and remotes. What about the grey/white box attached to my wall inside the house. I think it is an ONT? Do I return it?

ACE - Guru

 • 

9.9K Messages

4 years ago

The ONT was installed by AT&T when you got fiber, correct? Then yeah, you should return that as well. I'd take pictures of the labels on these devices, the one that shows the serial numbers, and store them away as sort of a receipt since the UPS dropoff won't catalog those individually.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.