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New Member

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4 Messages

Thu, Jun 18, 2020 3:45 PM

WE WANT fiber to homes

We live in an area of Leander Texas that has copper to our homes only.  There are new build homes going in across the street and Spectrum is putting in fiber to those new homes.  We want fiber too and ATT fiber service, at that!  How does my community go about getting our voices heard and getting the Fiber to our houses? 

OttoPylot

ACE - Expert

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18.8K Messages

2 y مضت

Contact your local government. It could be that the developer cut a deal with Spectrum to run fiber to their new homes to make them more desireable for selling.

New Member

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4 Messages

I need fiber to my existing home built in 94.   I do not want a new home...just fiber to my existing home.  Local government sent me here. 

 

Constructive

Employee

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29.4K Messages

Your local government sent to a public customer forum?

-------------------INCLUDED IN EACH POST FOR CLARIFICATION______
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

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4 Messages

After being on the phone with her for 20 minutes this morning, she told me to google "att dry utility" and it took me here.  Please, do you have a better way of doing it?  

OttoPylot

ACE - Expert

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18.8K Messages

@luannfuller1971 This is a customer helping customer forum, not an official AT&T Support forum. There really isn't anyone here who can properly advise you unless an AT&T employee happens to read your post and knows the correct answer.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

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4 Messages

Well shoot!  Ok thanks!  

 

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