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LexiLuther's profile
LexiLuther
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New Member

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25 Messages

Wednesday, November 10th, 2021 10:46 AM

Uverse AT&T BGW210-700, TP-Link Deco AX3600, lack of ethernet ports, router/switch confusion

Please bear with me. I am very non-technical and have a brain injury. I need to upgrade my system because we have a lot of internet congestion since we have about 30-40 devices connected to our internet at any given time. 

I currently have U-verse and internet 1000 with one wired DVR going to the gateway and two wireless DVR units with a WAP plugged into the gateway. I am very confused because I purchased the TP-Link Deco AX3600 Wi-Fi 6 Tri-Band Mesh System and once I received it, I realized all my ethernet ports were being used on my U-verse BWG210 Gateway.

I read on other forums here that I need to keep the wired DVR plugged into the gateway. So, do I unplug the wireless access point for the other two wireless DVRs and plug it into one of the Deco units?

I have now done it both ways, unplugging the wired DVR and plugging it into a deco unit and unplugging the WAP from the gateway and plugging that into a deco unit. While my speeds increased and I have Wi-Fi in previous dead spots, I cannot get any of my recordings or get my U-verse to pause. I get the usual "the pause command is temporarily unavailable, try again" message. I've gone through the whole process of restarting the gateway, restarting the WAP, restarting and linking each DVR to the WAP, as usual. We have constant problems with our system and have to do this at least once a week.

I did turn off both wifis and did the dynamic pass through on the gateway, following the directions here: https://forums.att.com/conversations/att-internet-equipment/bridgemode-vs-ip-passthrough-setup-information/5defbfffbad5f2f606ad5ed2

Do I need to simply add a new router to my gateway so I have more ethernet ports or is there some kind of switch to ad ethernet ports? And, if so, what MUST I leave plugged in to the U-verse Gateway?

Also, I do not understand the security that I may or may not have by adding a mesh network. Would I get more security by adding a router to the gateway? I see subscription services for the mesh system and read elsewhere that I am more vulnerable.

Any and all help is appreciated and if you have resources where I can learn more about this on my own so I don't have to ask so many questions, I am definitely interested. Thanks for reading all of this!

LexiLuther

New Member

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25 Messages

2 years ago

This is what they gave us.

(edited)

browndk26

ACE - Professor

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5K Messages

2 years ago

That’s the same model I have from att. It will separate iptv traffic and your dvr should work. Disconnect all the other devices from it. Connect the dvr to it. Confirm the DVR works connected to it. Then connect one of the other devices to the switch. Does the dvr still work? Your next issue if this all works is you are out of ports. But let’s see if you can get your wired dvr working first. 

LexiLuther

New Member

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25 Messages

2 years ago

I looked further and half the listings I find say that it's unmanaged but when it's priced higher, with the exact same model number with the E on the end, it says it is managed. 🤷‍♀️ 

It's funny you mention being out of ports because I just bought an 8-Port switch but it's unmanaged. Guess I'll have to fork out a little more dough. If this works. 😊

browndk26

ACE - Professor

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5K Messages

2 years ago

Do you still have the 4 port unmanaged switch you mentioned earlier? Two cat 5 to the family room? Plug one cat5 to netgear switch, connect wired dvr to the netgear. Connect the other unmanaged switch to second cat5 cable, connect security cameras to it. Experiment with the Xbox connected to both. Test this for a few days. @JefferMC any comments?

How is your husband? You mentioned he was in the hospital. 

JefferMC

ACE - Expert

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32.3K Messages

2 years ago

The stock GS105E v2 can be managed.  But is most often not.  Used to be that you had to use a Windows based utility to manage it.  The newer firmware may have an HTML interface.  


I have one, but the IP address its currently assigned isn't reachable (192.168.0.something), so I'll have to grab a laptop and manually assign it on that subnet to play with it.

The Windows Software for it is available at:

https://www.netgear.com/support/product/GS105Ev2#NETGEAR%20Switch%20Discovery%20Tool%20for%20Windows%20Version%201.2.103

LexiLuther

New Member

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25 Messages

2 years ago

Ok, @browndk26  - I'm following you. I'll try that and play around. 

My husband is doing better. Lots of follow-up appointments but on the way to better health. Thank you so much for asking!

LexiLuther

New Member

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25 Messages

1 year ago

It's been awhile. Tough times. My husband's entire family all got covid within two weeks of each other. Unbelievably, we buried my beloved father-in-law three days before Christmas just 10 days after he was admitted to the hospital. So, nothing else really mattered. 

But, I've had nothing but problems since my last message. Hoping maybe @JefferMC  or @browndk26  would look at my current setup.

Even though you guys said I could make any wireless DVR into a wired one, I ended up taking the wired one from the bedroom into the family room only because I needed the two wireless ones with the OK button to link to the WPA. The wired one did not have the OK button. I unhooked everything from the managed switch except for the DVR and Gateway. I bridged the managed switch to the unmanaged one and plugged everything else there. Everything seemed to be working okay. 

Then, I plugged a CAT5 from the WAP into the gatewat. It immediately cut off U-verse to everything. So, I never once got U-verse to the two wireless DVRs and when I try to, it cuts off the wired DVR in the family room.

Current setup: Gateway in the bedroom has the ONT, WAP, the CAT5 going down the basement up to the family room directly into the managed gigabit switch and a Cat5 directly to our Smart TV.

Wired DVR and gateway plugged into managed gigabit switch. CAT5 going from managed switch to unmanaged switch, security cameras, Xbox and I'm so tired I can't remember the other thing plugged into the unmanaged switch.

What am I doing wrong? Any clues why I am I losing everything once I plug the WAP into the gateway? I did make sure the WAP was unplugged when I reset the gateway and started everything over. The wired DVR was all set up and working before I plugged in the WAP and tried to link the two wireless DVRs. I have not even had time or the desire to add a mesh network since we last discussed this. Too much going on. I can't afford $150 service call from AT&T right now. Also having some problems with buffering for things like Netflix and Prime even though the TV is directly wired to the Gateway and always has been.

Thanks for any help!

(edited)

JefferMC

ACE - Expert

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32.3K Messages

1 year ago

After you connected the WAP, did you try a "whole-home reboot:" power off the Gateway, WAP, DVR and all receivers, then turn on the Gateway and let it come up, then the DVR and let it come up, then the WAP, then each of the receivers.  I can't figure out how connecting the WAP as you have caused an issue.

Unless the ??? is a wireless access point or router of some sort, I don't think we have to know what it is, it should be okay.

browndk26

ACE - Professor

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5K Messages

1 year ago

What is the purpose of connecting the two switches with the bridge cat5? I would suggest disconnecting that cable to see if that allows the WAP to work. 

LexiLuther

New Member

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25 Messages

1 year ago

@JefferMC - I just woke up, my sleep hours are totally screwed up, and I told my husband that is what I was going to do today. EXACTLY everything you just said. I'll also figure out what the ??? is, LOL.

@browndk26 - because that is what you told me to do before.

"That’s the same model I have from att. It will separate iptv traffic and your dvr should work. Disconnect all the other devices from it. Connect the dvr to it. Confirm the DVR works connected to it. Then connect one of the other devices to the switch. Does the dvr still work? Your next issue if this all works is you are out of ports. But let’s see if you can get your wired dvr working first."

Only plug the router and the wired DVR into the managed switch and give it some time to make sure the TV is okay. Then, add things and see if it messes up. Did I misunderstand?

Also, I don't have everything I have plugged in yet and will run out of ports on the managed switch. These were your instructions, which made sense to me but re-reading it for the umpteenth time, I think I may have misunderstood some of it.

"Do you still have the 4 port unmanaged switch you mentioned earlier? Two cat 5 to the family room? Plug one cat5 to netgear switch, connect wired dvr to the netgear. Connect the other unmanaged switch to second cat5 cable, connect security cameras to it. Experiment with the Xbox connected to both. Test this for a few days."

Thanks! You guys are the best!

(edited)

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