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New Member

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1 Message

Tuesday, August 4th, 2020 4:47 PM

Using my own modem and router with AT&T Fiber? (August 2020)

All of the information currently available online says that AT&T does not allow customers to use their own equipment with Fiber. However, when I just called to schedule service installation, I was told that that WAS allowed now, and would knock $10/mo off the price of the service. I wanted to 1) make sure that this is correct, that I now can use my own modem and router, and 2) I wanted to know if there's any way to find out what modems and routers are currently compatible with/allowed with the service. Can I just go off of a list of Uverse compatible equipment or what?

New Member

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1 Message

2 years ago

I hate to tell you, but they lied to you. They did the same thing to me. That's what sales people do, even at AT&T. They lie just to get your business. You are required use the provided gateway from AT&T. 

New Member

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1 Message

2 years ago

i just want to use equipment other than ATT's.

any suggestions on what will connect and work with their service?

ACE - Expert

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23.8K Messages

2 years ago

As far as their fiber service goes, you can't. You can connect a different router to their gateway and use that but you still have to use their gateway for service. 

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