
Teacher
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23 Messages
There's a Problem with Fiber Line but Internet still works?
This has been on the smart home manager for 1 year now but the internet works just fine I get 1 gig. I don't know what could cause this issue?
Teacher
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23 Messages
This has been on the smart home manager for 1 year now but the internet works just fine I get 1 gig. I don't know what could cause this issue?
ATTHelp
Community Support
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215.5K Messages
4 months ago
Hello @Timbo303, we will be happy to offer some help with your internet service.
Can you let us know what kind of problem you are experiencing? Is the line damaged outside or exposed? Once we know that, we can be able to better assist.
Lani, AT&T Community Specialist
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Timbo303
Teacher
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23 Messages
4 months ago
It thinks there's a problem with fiber line but the internet works fine I get the full speeds.
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ATTHelp
Community Support
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215.5K Messages
4 months ago
Hi, Timbo303.
We recommend that you troubleshoot the Smart Home Manager to clear the message.
Try these options:
Let us know if you need further assistance.
Aminah, AT&T Community Specialist
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sanman202
New Member
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268 Messages
4 months ago
Sounds like if that's a problem, it isn't all too bad.
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