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313fiber's profile

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Monday, February 26th, 2024 9:52 PM

Terrible latency with ATT Fiber

Hi, I get latency spikes of 200+ with fiber. This affects both wired and wireless connections. Tech support tried to fix the issue over the phone but it still persists. Anyone know how to fix this issue or do other experience this as well?

ACE - Professor


5.4K Messages

2 months ago

Are you doing the problem determination directly connected to gateway?   The built in speed test can be used to verify the latency issue. 
There's a recommendation to use ping plotter to record the happenings in addition to isolating the gateway.  If the variation is time dependent, note that along with geo you’re testing from.  

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