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Settings needed to connect my gateway to ATA
I have an ATT BGW320-505 Gateway. I am needing the proper settings to connect my Grandstream HT802 Analog Telephone Adaptor. Right now there is a setting(s) that is preventing me from accessing the HT802 configuration IP. I've been dealing with this for days and have had no progress. Any help is greatly appreciated.
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ATTHelp
Community Support
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210.9K Messages
2 months ago
Let's get your telephone adapter connected, @angelsong77!
Are you able to connect the adapter to your network with an Ethernet cable? This should bypass any settings preventing the connection.
If that doesn't help, you may need to set up port forwarding. This can help when devices are having trouble connecting to your network. You may need to look up the specific ports for your device.
Please let us know if this helps!
Raiden, AT&T Community Specialist
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