Set Up NETGEAR Router with ATT Fiber

Hey, @jbsollers25, let's see if we can get your 3rd party router set up on our network!

In order to set your new router as the primary router, you will need to bridge it with our gateway using IP Passthrough. You will also want to make sure Wi-Fi is disabled on our gateway so as not to interfere with your new router. You will need to access the user interface, which you can do by opening a browser window and entering http://192.168.1.254 in the address bar.

Let us know if this helps!

Ramses, AT&T Community Specialist

First plug in your netgear router to an ethernet port on the att

gateway and make sure its powered on. next on the gateway homepage (enter 192.168.1.254 on web browser), go to firewall and then select IP passthrough. enter in your access code. under allocation mode select passthrough. passthrough mode should be selected as dhcps-fixed. then choose your router from the device list. afterwards hit save and restart your netgear router.

Did you use AP or Router mode for your Netgear? Thank you!

Connect Nighthawk Router to ATT Fiber [10 Steps]

1. Plug in your Nighthawk Router to an open port (Port 1 on back of ATT Modem)
2. Make sure BOTH Router and Moden are powered on
3. Open browser and type in "192.168.1.254"
4. Click "Firewall" Tab at the top of the page
5. Click "IP Passthrough" Tab at the top of the page
6. Enter in your "Access Code" (Found on the Nighthawk Router sticker)
7. Under Allocation mode [Select "Passthrough"]
8. Under "Passthrough Mode" [Select DHCPS-FIXED]
9. Choose your router from the Device List
10. Save + Restart Computer

Two Questions.. 

1. Does this device make a difference for those using WiFi in the house?  I have a hardline to my work computer, so getting the full power of my 1 GB feed. 

2. I don't see any IP Passthrough  option when I look at my ATT Router 

If it's a BGW210 then it's under the Firewall tab in the gateway's UI.  But if you have a Pace 5268ac, then you'd be looking for DMZ+ mode because it doesn't have IP Passthrough.

Here's a link to the procedure for the Pace.

Oh, yes, running a good third party router behind the AT&T gateway (and disabling wifi on the gateway) should provide you with much better wifi service and reliability.

Does anyone have issues with needing to restart the netgear router? It seems every few weeks devices lose internet connection until you restart netgear. Everything is seton on att gateway to pass through the the netgear router

We would be happy you with your internet issues @Travis212!

Has anything changed in the home since this issue started?

Wi-Fi can also be affected by the environment, here is some info we have on things that can affect your internet in the home, and also how you can optimize your network.

We recommend using the Smart Home Manager app. It can help you ensure you are getting the most out of your WiFi.

Use it to check the follow:

1.  Speed Test tool - New devices being added to your network could impact the speed of your internet service. Internet speed refers to how fast your internet works, as well as how many devices you can connect at once. Tools > Speed Test > Begin Speed Test
2. You can check what devices you have connected with the option to remove ones that you no longer want connected. Menu > Devices
3. Channel Scan tool - The feature automatically looks for a more optimal channel and makes a channel change with the goal of improving Wi-Fi performance. Tools > Channel Scan > Begin Channel Scan
4. If the issue is happening in some areas of your home, check out the Do I need a WiFi Extender tool: Tools > Do I Need Smart Wi-Fi Extenders? > Continue.

Let us know if that resolves the issue!

Jessika, AT&T Community Specialist

It’s not just WiFi, hard wire included, i have no internet access until I reboot my router. Netgear Nighthawk RXA80. 

it’s about a weekly issue. I have reset everything and started over and issue still occurs

Hello @Travis212

Since you have confirmed your passthrough settings are accurate through the RG (Residential Gateway) and the NETGEAR router is functioning outside of these intermittent issues; it's likely going to be best to interact with NETGEAR support. 

Troubleshooting 3rd party equipment can be difficult and often we will have to refer to the manufacturer of the device. You can click here to access the NETGEAR support page. 

You might look at this support page and make sure all the settings are accurate relating to the Nighthawk RXA80 configuration for an AP (Access Point) 

Chad, AT&T Community Specialist.