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cmauritzen
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New Member

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13 Messages

Saturday, September 24th, 2022 4:47 PM

Rain Bird Wifi

I recently changed to AT&T Fiber 1G and with my previous IP service I had no issues using my Rain Bird controller on my network or away from my network. My rain bird wifi module is connected to my AT&T guest 2.4 ghz network, but when I use the rain bird app to try to access the controller I get a message saying that the Rain Bird server has not received a response from the controller. Please verify the controller is connected to the internet. I can see that the wifi module is connected to the the gateway and looks to have a strong signal on the 2.4 ghz band. Additionally the gateway is in the master closet that is on the other side of the wall of the garage (where the rain bird controller is located) so distance is not an issue.

I have opened Port 80 because I read that it needs that port to access it, but I cannot access the controller on my network or disconnected from my network. The controller is acting like it is not connected when I know it is connected, because I can see it on my network. Is there any other settings that I am missing and need to change to allow the rain bird controller to be used on my network and away from my network? 

cmauritzen

New Member

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13 Messages

4 months ago

I turned off the broadcast of the wifi signals on the gateway and connected to my guest network (2.4) of my mesh and that still did not work. 

tonydi

ACE - Guru

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9.5K Messages

4 months ago

The Deco isolates the Guest Network from the rest of your network when in Router mode.  Apparently it doesn't have Internet & Home LAN capability.

cmauritzen

New Member

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13 Messages

4 months ago

So does that mean I won’t be able to connect my rain bird controller with my Deco?

dave006

Scholar

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3.6K Messages

4 months ago

@cmauritzen 

If your Deco's Guest Wi-Fi network does not support both LAN and Internet access to Guest WI-Fi devices then try the Deco's primary Wi-Fi 2.4 GHz.

You also want to make sure that you don't have port 80 forwarded on your AT&T Gateway since you have your Deco in IP/Passthrough mode.

You need to configure your Deco to forward port 80 to your Rain Bird Controller's IP or MAC depending on how the Deco manages devices.

Give that configuration a try.

Dave

cmauritzen

New Member

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13 Messages

4 months ago

@dave006 

Thanks for the response. I got the controller connected to the main network and it is showing connected at 2.4. I also port forwarded to 80 and turned off the port forward and still was not able to get it working. I get the following message now saying it does not get a consistent connection even though the connection looks strong in the deco app. 

tonydi

ACE - Guru

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9.5K Messages

4 months ago

That seems like you've solved the original connection issue, but now it's saying there's a problem staying connected across the Internet to their server.  Of course even though Rain Bird does have a lot of articles explaining various errors, there's not one for that error.  🤦‍♂️

Now that it's at least getting through maybe it's time to contact them and see if they've got any more to add.

dave006

Scholar

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3.6K Messages

4 months ago

@cmauritzen 

 I got the controller connected to the main network and it is showing connected at 2.4.

Are you now connected to your Deco unit main network or the AT&T Gateway's main network?

Also is your Deco in the same exact physical location from where it was when you had your previous ISP?

Flat level surface about 36 inches above the floor and no Electronic devices within 3 feet such as LCD TVs or Computer monitors or other large appliances that may generate interference?

Dave

cmauritzen

New Member

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13 Messages

4 months ago

@tonydi Yeah, I think it could be a rain bird issue as well and probably will be contacting them this week to see if they can figure out the problem. I got notifications last night when my sprinkler was running so I know some of it is working. Thanks for all the suggestions!

cmauritzen

New Member

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13 Messages

4 months ago

@dave006 I have the controller connected to my main deco unit and not the gateway. The main deco unit is in the same place where my previous router was located. 

ATTHelp

Community Support

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207.2K Messages

4 months ago

Hi there cmauritzen, let us point you in the right direction to get help with your controller.

 

If you're not able to find a resolution working with tonydi and dave006, we suggest reaching out to the team at our paid service, HomeTech. They provide 24/7 support for a wide range of networking and 3rd party equipment concerns.

 

If you need help with anything else, let us know.

 

Thanks for visiting the AT&T Community Forums!

 

Aminah, AT&T Community Specialist

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