Tutor
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9 Messages
Port 443
Port 443 is closed on my router. When I test it at https://portchecker.co/check for my IP, it says it's closed. Port 80 is open. How do I get this port opened on my router?
Tutor
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9 Messages
Port 443 is closed on my router. When I test it at https://portchecker.co/check for my IP, it says it's closed. Port 80 is open. How do I get this port opened on my router?
ATTHelp
Community Support
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221.6K Messages
5 years ago
Hello @jeffandmonica,
Thank you for replying back to us! Since you do not have any wireless receivers from U-Verse TV we can rule out one possible cause. Sometimes the BGW210 will need a reboot in order for the new port forward settings to go into effect. If you still have them set for port 443 have you already reset the gateway? We look forward to hearing back!
James C., AT&T Community Specialist
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jeffandmonica
Tutor
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9 Messages
5 years ago
http://www.canyouseeme.org
I get:
Error: I could not see your service on 104.190.211.55 on port (443)
Reason: Connection refused
When I test for port 80 it says it’s open,
I also tested port 443 when I didn’t have it forwarded and still get the same error.
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jeffandmonica
Tutor
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9 Messages
5 years ago
Page Not Found
You're looking for something that moved or doesn't exist.
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ATTHelp
Community Support
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221.6K Messages
5 years ago
Happy New Year @jeffandmonica
We are so sorry that our link didn't work. Here is the information you were supposed to get.
To contact ConnecTech Support please dial: 866.294.3464
Now they are a fee based support group.
Matthew, AT&T Community Specialist
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jeffandmonica
Tutor
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9 Messages
5 years ago
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jeffandmonica
Tutor
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9 Messages
5 years ago
Jeff
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tonydi
ACE - Guru
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9.9K Messages
5 years ago
Something's just not right here. Instead of boilerplate answers and offers to fix it for a fee, maybe head over to the DSLReports Uverse forum and post what you've already tried. There are some really smart networking people there who I'm sure can figure this out for you.
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ATTHelp
Community Support
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221.6K Messages
5 years ago
Hi @jeff!
Thank you for trying everything and reaching back to us! At this point we suggest that you reach out to our special team at AT&T ConnecTech.
You can also call them at 866 294 3464 7 days a week from 8:00am - 11 pm Central Time.
Yetty, AT&T Community Specialist.
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jaimejason
Contributor
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1 Message
4 years ago
I prefer to use Port Checker ( www.portcheckers.com ) to test open ports.
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tonydi
ACE - Guru
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9.9K Messages
4 years ago
Thanks for your timely suggestion.
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