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hambrock21's profile

Contributor

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1 Message

Tue, Nov 13, 2018 4:00 AM

No lights/power on fiber service box

I noticed on my phone that webpages weren't loading when on my home WiFi. I kept switching to cell data. Tonight I finally stopped to look at my internet setup and I noticed that all the lights are off on my fiber service box. I checked all plugs to make sure there's still power. Then I unplugged and re-plugged with no luck. Still no power. Zero lights are showing on the box. Power to modem and DVR is fine. Same outlet for everything. Makes no sense. *Also not sure what subcategory this should go in. I didn't sign up for fiber but this fiber box watch installed at the time. I've had it for 2 years and never had a problem until today. 

iamarobot

Guru

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462 Messages

4 years ago

A tech might need to be dispatched to check that box.

Contributor

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2 Messages

4 years ago

(Edited) See included image...

15447645162205809115559159084117.jpg

 

(edited)

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