Available Now: Buy the new iPhone 14, iPhone 14 Pro and iPhone 14 Pro Max from AT&T!
Get superfast AT&T Fiber internet
T

New Member

 • 

9 Messages

Thu, Jul 1, 2021 5:02 PM

my U-Verse isn't working with my Asus zenwifi 6 AX mesh system

I recently bought an Asus wifi mesh system. I went through the setup process of making the Asus my main router. I put My BGW210 into IP passthrough mode. I turned off packet filters, wifi and firewall as I'm using my Asus router in router mode. 

Since doing this my U-verse cable has stopped working. I all my receivers connect successfully to my wifi and the wired one works. I can get my channels to work for a few seconds then I get a prompt message that says signal connection lost and then 5 troubleshooting solutions, that don't help fix the issue. I was able to watch my DVR shows, now I can't even watch those. I get a message saying to make sure that my receivers are connected to the DVR. 

Accepted Solution

JefferMC

ACE - Expert

 • 

29.9K Messages

1 عام مضت

You CANNOT connect your AT&T U-verse IPTV receivers through your router.  Return them, and the AT&T WAP, to being directly connected to the AT&T Gateway.  

Need help?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.