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G

New Member

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1 Message

Tuesday, March 17th, 2020 6:05 AM

my internet is up and down and im wired

i'm not impressed with this at&t fiber, im wired to the box and signal is in and out my hotspot on my phone is alot better than this ,THIS IS (Edited as per Community Guidelines)!!!

ATTHelp

Community Support

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215.4K Messages

3 years ago

Hey, @gtmike, let's see if we can get your internet back up to par.

 

What internet plan do you have?

 

You said you're wired, but do you mean the internet is dropping in and out for your entire network, even wired connections, or are your devices just having a hard time staying connected to the network? 

 

We'd recommend rebooting your gateway if you haven't already.

 

Let us know if this helps!

 

Ramses, AT&T Community Specialist

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