
New Member
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1 Message
My internet and Direct TV crashed the same day...ugh
The tech via phone was able to restore to TV locations, but 4 other receivers are not working. I told the rep that my internet was down too. I have a tech coming next week, will the same technician fixing my satellite also be fixing my internet? I am so frustrated, as I work from home. How could both go down the same day? It has to be related.
my thoughts
Employee
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20K Messages
3 months ago
Do you have Fixed Wireless internet or hardwired internet.
Hardwired internet is an ATT employee not DirecTv tech.
Likely need to call 800-288-2020 to schedule repair for internet.
For something common I would consider power, circuit breaker, power loss, lighting strike or similar?
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