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Tutor

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4 Messages

Mon, Apr 30, 2018 8:44 PM

Keeping 5268 gateway

Currently I have a Uverse 200 bundle of TV, Internet, and telephone. Recently, I upgraded my 2Wire gateway 3800 HGV-B for the ATT  Pace Model 5268. If I wish to discontinue Uverse TV but retain att internet and the telephone and add Direct TV Now, can I keep the 5268 gateway?

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IT_Moose

Associated Member

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248 Messages

2 years ago

IF the 3800 was purchased equipment no, AT&T doesn't want that back, if its leased then yes.

As long as you have some kind of service though uverse, you'll need to have that RG, and they wont just replace an RG for a change in service, unless the RG installed is incompatible with the service that its changed to.

If you were to cancel all uverse services then you'd be sending that 5268 back, as that is almost definitely leased equipment.

*I am a trusted partner that is associated with AT&T, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
192kHz

Employee

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540 Messages

2 years ago

Yeah you can keep the 5268. 

 

They will want the 3800 back.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.