Contributor
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3 Messages
IP address on security DVR keeps changing to unknown one
My security DVR runs through my ATT gateway with ethernet. I get remote surveilence with my phone via an internet connection on the DVR. It has an assigned IP address that has worked for years until now. I program the IP into the DVR and in a short time the Gateway has changed it to something that does not work. I have programmed it several times both in static and DHCP and after a short while it reverts back to unknown IP that doesnt work. I went to myIPaddress.com and checked and the correct IP is liste as my security DVR. Need some help with this problem as I have been feeding the correct IP into it for weeks now but it keeps reverting back to the foreign IP. The strange IP is not even listed on myIPaddress.
ATTHelp
Community Support
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231.5K Messages
7 years ago
Hi @TIMMYY,
The gateway is most likely still assigning a DHCP IP. You will want to assign a static IP that is outside of the DHCP pool. Another option to is to assign the IP from within the gateway so the IP does not change and assign the same IP on your security DVR. Let us know if you have any questions.
-ATTU-verseCare
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TIMMYY
Contributor
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3 Messages
7 years ago
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TIMMYY
Contributor
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3 Messages
7 years ago
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ATTHelp
Community Support
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231.5K Messages
7 years ago
Hi @TIMMYY
Login to your router/gateway using https://192.168.1.254 in your web browser. The view may vary depending on your router model. Once logged into router then click 'Home Network' tab=>Next 'IP Allocation=>then click 'Allocate'=>Then you can choose a private IP to assign to your specific device you are allocating the IP. This will tell the router to always assign that IP to a particular device and you can also set it in the device or just leave it configured to DHCP.
regards,
ATTU-verseCare
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