Internet 1000 / Pace 5268 Speed Issue
I upgraded from Internet 45 to Internet 1000 almost 3 weeks ago and have yet to see anything approaching gigabit speeds. I found this site and the myriad threads about the Pace 5268/DMZ+ issues after not getting any real help from "Platinum" support. I've been sent a new gateway which turned out to be the same Pace equipment that I already have after having been promised a BGW210. The "new" 5268 came with an older firmware (18.104.22.1681.418) than the firmware that is on my current 5268 (22.214.171.1242191). Anyway, I don't think that I'm using DMZ+. I'm hardwired into the gateway with one Mac Pro and I'm using the gateway wi-fi with an extender elsewhere in my home. With the wired or the wireless connection, I'm seeing no more than 320/320 sometimes not even that good. Is this the same firmware issue or am I experiencing something totally different?
I supposedly have a tech appointment tomorrow for the tech to bring me a BGW210 because, "that will definitely fix your speed problem" according to "Platinum" support. At this point, l'm not hopeful for appointment, BGW210 or my issue being fixed. Is there anything else that I may have missed reading through the 43 page thread that could help me fix whatever issue this is if the BGW210 doesn't?