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DukeBurden
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Tutor

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28 Messages

Monday, January 30th, 2023 2:39 AM

High Latency - Amarillo TX

Seeing high latency this evening. Status update, please.

ATTHelp

Community Support

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210.3K Messages

2 months ago

Hello @DukeBurden, we will be happy to help with your high latency.

 

When this occurs, are you gaming? If so, we recommend going to the routers GUI and take a look at the logs by clicking on the diagnostics and logs. To see if that can give an indication to it.

 

We also have some information on High latency and ping, as well as what is acceptable and is able to be to ruled out.  You can also learn about some causes of high ping, and some possible solutions for them. 

 

Please let us know if that help.

 

Lani, AT&T Community Specialist

New Member

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4 Messages

2 months ago

BUMP - Alabama here.

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