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Help. I can't access my surveillance cameras using BGW210-700
For years I have had ATT with a 2-Wire modem and had zero problems accessing my surveillance cameras from outside of my home network. The 2-Wire had the option to create a pinhole in the firewall and assign a port number to each device and I could access them when away from home using the public IP address and the port number. I have a 4 camera DVR that I access, and then three different inside cameras I would access with each having their own port number.
Three weeks ago my internet went out and it took ATT three weeks to fix it; something to do with a line in the area got damaged. When they fixed it, they said I would need a new modem now and they gave me the BGW210-700 with the 1.6.7 software. I was trying to figure out how to setup my cameras and went to the NAT/Gaming in the Firewall setup in the modem. I assigned the port numbers I used before for each device and things were working. I used my new public IP address with the port number and could access each device. I was using my cell phone with WI-FI turned off so I could test it like I was away from home. Something strange was if I was on my WI-FI and tried the public IP address it would not work, but I used the local network IP with the port number it did work.
I was able to access my cameras for a couple of days and then it stopped working. I can still access my cameras on my network when I am home, but I can't access them away from home using the public IP and port! If I restart the modem, I can access the cameras one time only using the public IP and then it doesn't work after that. Restart the modem again and it will work one time and not work again. What the heck is going on?????? Can anyone help???