[HELP] Gigabit download speed unbearably slow 8pm to midnight

Did you ever get this resolved?  I just had gig fiber installed on Sat and when the tech was here all my devices were hitting their max wifi speeds.  Yesterday we noticed the same issues you were having.  However it's random throughout the day.  Just this morning, 6am here, I ran speedtest.net on my laptop.  7ms ping, 7mb download, and 25mb upload.

I am having the same issues both of you! From 7pm to 12am to the DOT no less my internet goes from 940/940 to 12 to 20 down and 80 to 90 up. We can't watch netflix or game either. They have replaced every thing outside and we are on about the 4th Modem. Still the same problem. One of the techs they had come out said that AT&T over sold the node in our area and that too many people are on the node now that it can't handle all of the traffic. 

It is nothing in my house or my equipment. This is a problem on AT&T's end and I am about sick of playing for 1000/1000 and getting crap during the times I can actually use the thing. 

If anyone else is having this issue please post or if you have fixed it or got AT&T to fix it please post and let us know!

I am in the Oklahoma City Area. 

im in okc as well and see the issue starting just before 8pm and lasting till 12am. logging into the modem and running a test there i see my latency spike to 65-75ms and speedtest.net show the same latency and 20meg download at best

Obviously we have all been played the fool by AT&T. They sit back every month and collect your, my and everyone else's monthly payment promising what they cant deliver and we are held ransom because we really don't have but maybe 1 other service in our area to use. In my case ( comcast ) they want to charge me $6000 to put a pole in my yard ( you read it right $6000 !! ) and every property around us has comcast. Honestly what are you going to do about it ( take it ) you get fed up and call and complain they feed you a line and your so mad you just give up for a while until you get fed up again and call again. Its a vicious circle I had them out Tuesday Feb.12th, 2019 and they worked on phone and the guy said my internet speeds were 1/2 of what they should be. they put filters on the phone and unhooked the outside phone jack left for 40 mins and came back and said he cant believe phone was still working it had big problem down the pipe. after he left phone still sounds like a fax machine when you answer the phone, internets highest download speed is 1.08 Mbps and i'm told that its a $99 service charge to have them come out and look at my direct tv ( stops and pixelates ) ALL DAY LONG and the tv screen will say your internet speeds are to slow to run the tv and when I told customer service this she got really nasty with me and said she was putting this in my file ( that I refused to pay $99 dollars for service fee ) they are very skilled in their verbal scare tactics. I made the mistake of bundling my 3 services now I am at their mercy .[Per Guidelines:  Keep it Relevant and Appropriate]. Well after I post this I will probably lose all of my services mysteriously so I hope someone can do something for this mess we are all in.

Maybe we should all get together[Per Guidelines:  Keep it Relevant and Appropriate]. I’m on my 5th or 6th tech visit. It’s a waste of time and money to have fiber. It’s so slow that I use my wireless 4g because it’s at least twice as fast. This appears to be more common than it should be.

Well after tech #7 or 8 heck I lost count by now, He was one of the first ones we have had that seems like he knows his stuff. He went over all the notes checked everything saw everything was brand new and then he looked and saw we were one of the first people in the area to get fiber 2 years ago. He said the splitter is 2 years old and maybe is having issues so he told us he was going to go down to the main line box and move us from that splitter to the brand new one and see if that helped at all.

So we agreed. He told us he would call us as soon as he was done moving us from the splitter. So 30 minutes goes by and he calls us back. He said he called in to get the OK to move us from that splitter to the new one, and guess what they told him? NO! You're not allowed to do that. The tech even question them to as why he isn't allowed to move it? He told them everything else has been done and if I can't move them to a new splitter then what are we going to do for them?! 

Here is the GREAT idea that AT&T came up with. My contract with them expires in July by the way so keep that in mind. Since they can't or WON'T allow him to move the connection to another splitter they said the only thing they can do is delete my account (which will remove all my discounts and restart my contract too.) and re-add it as a new account so that he could THEN move us to the new splitter. 

So here I am waiting for a upper-management guy to call to talk about doing this. He was suppose to call this morning and it is almost 12pm now and still no call. Seems right as all the other people we try to call doesn't answer or call back either. 

I will keep you guys updated if I hear from them today and see what they have to say. 

Well I guess I shouldn't have been surprised. They wanted to remove my account re-add it with a new contract, up the amount I was paying and switch me to Direct-TV from UverseTV SO TO SEE IF MOVING ME TO ANOTHER SPLITTER WOULD FIX IT!?! 

What a load of crap. No AT&T I am not going to pay more money to try something that might not even work and lock me back into a contract. They actually said I have no idea how to fix this problem and you're better off switching companies. THEY ACTUALLY TOLD ME THAT!

So they get what they wished for. I am getting another companies service installed on Wednesday and this crap out of my house for good. 

So long AT&T, Glad losing a customer was the right thing to do when all you had to do was move a freaking cable 3 feet over from the old splitter to the new one but no!! You wanted to get greedy. Shame.

Hope you guys have better luck and dump this crap that they call service. 

Lots of people having similar problems. [Per Guidelines:  Keep it Relevant and Appropriate].