Getting Support during COVID-19 & WFH?

So I'm Telecom Industry Technical Exec. I have AT&T 1Gbps Fiber that has worked great for years. Now that I'm working from home (WFH), it is constantly going up/down. I have been running an uptime monitor that clearly shows outages ranging from 8-15 per day, and generally in the middle of the night or early morning, to make my alarm system start beeping to not being connected, or right in the middle of a conference call. Here's an excerpt...

Sat Mar 21 06:45:53 http://www.google.com NOT CONNECTED

Mon Mar 23 00:58:37 http://www.google.com NOT CONNECTED

Mon Mar 23 05:02:01 http://www.google.com NOT CONNECTED

Mon Mar 23 05:08:58 http://www.google.com NOT CONNECTED

Mon Mar 23 05:34:08 http://www.google.com NOT CONNECTED

Mon Mar 23 05:34:53 http://www.google.com NOT CONNECTED

Mon Mar 23 05:35:08 http://www.google.com NOT CONNECTED

Mon Mar 23 05:41:41 http://www.google.com NOT CONNECTED

Mon Mar 23 05:42:27 http://www.google.com NOT CONNECTED

Mon Mar 23 05:42:42 http://www.google.com NOT CONNECTED

Mon Mar 23 06:37:44 http://www.google.com NOT CONNECTED

Mon Mar 23 06:38:29 http://www.google.com NOT CONNECTED

Mon Mar 23 06:38:44 http://www.google.com NOT CONNECTED

Mon Mar 23 08:26:04 http://www.google.com NOT CONNECTED

So I'm tired of sitting on with foreign customer service that can only go through their script of rebooting my gateway throughout the day and then telling me nothing is wrong. Since I've been locked up, I have verified that my equipment is not a problem (My LAN nor AT&T's). I believe it to be northbound and I can't get anyone to really help. If I dispatch a tech, and he runs his simplistic testing and says nothing is wrong, and "that will be $99 please".

Anyone know how to get ahold of a real ISP Technician to determine if the port on the OLT card or some other northbound element is showing a fault? The steps that AT&T have me jumping through now just wasting everyone's time.